Hello, my name is

Jill Mala

About

I help Bookkeepers, Accountants & Finance Coaches

After spending over 20 years as a finance professional in the fast-paced oil and gas manufacturing sector, I’ve transitioned to a more relaxed and creative path.

I now partner with financial services business owners like you to bridge the gap between your expertise and effective online marketing.

Consider two financial advisors: one claims to “manage investments,” while the other promises to “craft personalized investment strategies designed to achieve your unique life goals.”

Through carefully chosen words, the second advisor positions themselves as a trusted partner, not just a service provider.

This distinction can be the difference between blending in and standing out—a crucial factor in today’s competitive market and essential for driving bottom-line growth.


Services

Website Copy

• Transforms complex financial concepts into clear, relatable language.

• Establishes authority through carefully crafted expertise signals.

• Builds trust through authentic, confident communication.

• Differentiates services with distinctive voice and positioning.

Email Copy

• Grabs eyeballs with subject lines that demand opening.

• Build credibility by addressing specific industry pain points.

• Creates urgency without resorting to desperate tactics.

• Guides readers through a logical progression toward clear action.

Blog Writing

• Positions you as a thought leader with trending topics.

• Educational content in a relatable, conversational tone.

• Builds long-term audience trust through consistent expertise sharing.

• Drives strategic business goals while genuinely serving readers’ needs.

Content Writing

• Aligns perfectly with brand voice and business objectives.

• Differentiates from competitors through distinctive perspectives.

• Incorporates data and research seamlessly to strengthen arguments.

• Anticipates and answers reader questions before they arise.

Linkedin Posts

 • Incorporates timely industry insights to demonstrate relevance.

• Encourages meaningful conversation through thoughtful questions.

• Positions expertise subtly without overwhelming self-promotion.

• Maintains a professional tone while injecting personality and warmth.

Case Studies
  • Describe the step-by-step approach taken to address the challenge, highlighting the methodology and strategic decisions.
  • Integrate quantitative metrics and qualitative insights to demonstrate the impact and success of the solution.
  • Utilize charts, infographics, and images where applicable to break down complex information and enhance engagement.
 

Freebies

  • Website audit: A concise review of your website’s content, identifying areas for improvement in clarity, SEO, and conversion optimization.
  • Content calendar template: A customizable template to help you plan and organize your content marketing efforts.
  • Headline analysis: Analyze a few of your existing headlines and suggest improvements for increased click-through rates.
  • Sample blog post or email sequence: Content tailored to your business to showcase my writing style and expertise.
Copywriting
100%
Marketing
100%
Sales Psychology
100%
Direct Response
100%
Neuro-Linguistic Programming
100%

How to Order

  • Step 1: Introduce Yourself and Your Business
    Send an email including your name, company name, and website. Mention if this is your first time working with a copywriter and share any previous experiences with content creation.

  • Step 2: Share Project Details and Competition
    Describe the copywriting project you need, your target audience, and project goals. Name 1-2 competitors in your space and what you admire or dislike about their messaging.

  • Step 3: Provide Content Examples
    Attach samples of copy you like or dislike, explaining what specifically appeals to you or doesn't work. This helps establish your preferences and desired tone. No copy? No problem, just mention it.

  • Step 4: Confirm Details and Send
    Include any deadlines, your budget range, and preferred contact method for follow-up discussions. Review your email for completeness before sending, and I'll respond promptly to begin our collaboration.

Faqs

While referrals are valuable, they're often unpredictable and limit your growth potential.

For instance, I helped a bookkeeper supplement their referral network with a simple email campaign that generated three new clients in just one month.

Adding consistent client acquisition strategies eliminates feast-or-famine cycles and provides sustainable, predictable growth.

Expertise is your foundation, but compelling messaging is what makes prospects choose you.

One accountant transformed their generic,

"I help with taxes and bookkeeping" into "I simplify taxes for small business owners so they can focus on growing their dreams."

This client-centered messaging led to a 25% increase in qualified inquiries within two months.

Donald Miller's StoryBrand framework revolutionizes how financial professionals communicate by positioning your clients as the heroes of their own stories, not yourself.

Rather than claiming, "I'm the best bookkeeper in town," you'll communicate, "I help business owners take control of their finances so they can focus on growing their dream business."

This approach creates an immediate connection because it addresses clients' aspirations and challenges directly.

I've adopted the StoryBrand methodology because it consistently delivers remarkable results through its clarity and client-focused approach.

Financial professionals often struggle to articulate their value proposition, and this framework provides a proven structure to overcome that challenge.

Recently, a finance coach I worked with implemented these principles and experienced a 40% increase in quality inquiries within months.

Absolutely! In fact, discovering your ideal positioning is part of  the process.

One bookkeeper came to me, serving "everyone," but discovered her passion and expertise in supporting e-commerce businesses with inventory tracking.

This refined focus doubled her client base within six months while attracting clients who valued her specialized knowledge.

Quite the opposite. Authentic marketing actually eliminates the need for pushy tactics.

For example, one client transformed their approach from "Hire me for your bookkeeping needs" to "I help creative entrepreneurs gain clarity on their finances."

This client-centered messaging significantly increased inquiries while establishing trust before the first conversation even began.

The key is communicating outcome-based value rather than service features.

A finance coach I worked with reframed their offer to emphasize "helping business owners build six-month cash reserves."

This results-focused approach allowed them to increase fees by 20% while simultaneously attracting more committed, high-quality clients.

Digital presence is just the beginning—strategic optimization makes the difference.

I helped an accountant transform their existing website by incorporating compelling client success stories and strategic calls-to-action.

Within weeks, they began converting previously casual browsers into booked discovery calls.

Strategic marketing requires minimal maintenance when properly designed.

For a time-pressed bookkeeper, I created three evergreen content pieces and a streamlined social posting schedule.

These assets continue generating consistent leads months later with just minutes of weekly maintenance.

Price objections typically signal a value communication gap, not an actual pricing problem.

An accountant I worked with reframed their messaging to emphasize "saving clients thousands in tax liability annually."

This shift in perspective transformed their fee from a cost into an investment, attracting clients who recognized the true value of their expertise.

Portfolio

Home Page

A homepage misses the mark when it fails to instantly communicate its value and guide visitors toward desired actions.

This happens when key information is buried, the design prioritizes aesthetics over usability, or the site lacks a clear call to action.

 A confusing or irrelevant homepage drives visitors away, hindering conversions and growth.

Blog

Can a blog cut my ad expense?                

Yes, because;

  • Ads are rented (content is owned). You pay for ads, but you own your blog. It’s a permanent asset that compounds in value over time.
  • Ads interrupt (content attracts). People actively seek out blog content to solve their problems, making them more receptive to your message.
  • Ads are expensive (content is cost-effective). Fifty dollars a week for two blogs that build trust and generate leads is a smart investment compared to the ever-increasing costs of advertising.

Project 1

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Testimonials.

I’m good with words, but that didn’t make writing copy easy.

Thankfully, a friend referred Jill Mala, and she moved the needle for me. 

Ryan Hosein

mass no cost solar

I couldn’t be happier with what was provided. Actually, I will be asking for more articles shortly

Emmanuel Lacoste

nomadicclan.com

Jill Mala handles ALL the copy for my listings, brochures, and phamplets.

It is so effective I have started to classify her expense as ‘lead generation’ because prospects call and mention my marketing material have piqued their interest.

Randuson Cuffy

SenTai Realty Limited

Blog

Contact

Send Me A Message

Address

Massachusetts, USA 

02703

Email

copy@jillmala.com